Reframing reference services: Perceptions and futures of the reference desk, findings from a mixed-methods survey of United States academic libraries

Reframing reference services: Perceptions and futures of the reference desk, findings from a mixed-methods survey of United States academic libraries

ALA webinar,  June 8, 2020

Traditional reference desk is still prominent.
75% , perception: reference desk gets mostly reference  questions

https://rdw.rowan.edu/lib_scholarship/20/

https://docs.google.com/document/d/1iyptdl1rsKk-1JMpUtbDngp540KmbBy1etb2HtvHaMk/edit?usp=sharing

A research and writing studio example: 
https://library.wwu.edu/rws

Someone mentioned that using LibCal really helped with research consultations.

Majority of research consults are often a follow-up from the instruction sessions they have done.